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Configure your computer and its equipment

Need to reconfigure your computer? You will find helpful information on this page.

Remote access in Canada and the US

If you are traveling and you want to use your dial-up modem North American remote access plan, here are the instructions and the correct phone numbers to use.

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Connections and access configuration

This section includes articles on how to connect your modem directly to your computer. Here you will also find the information you need to configure a DSL connection for various operating systems.

This section includes:

  • Connections
  • Access configurations

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Configurations specifically for routers and IP telephony (VoIP) gateways

This section contains all of the information you need to effectively configure a router or IP telephony (VoIP) gateway.

This section includes:

  • Configuring a Wi-Fi network
  • Configuring a DSL or cable connection on a router
  • Configuring a DSL or cable connection using an IP (VoIP) gateway

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Tips & tricks for optimizing your Internet access

This section includes frequently asked questions that will help you optimize your Internet access.

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Connections and access configuration

This section includes all of the information you need to connect your modem to your computer and to configure a DSL connection on various operating systems.

Connections

Configuring your modem directly from your computer.

Access configurations

Configuring a DSL connection on various operating systems.

Configurations specifically for IP telephony (VoIP) routers and gateways

This section includes all of the information that you need to efficiently configure your Internet phone (VoIP) router or gateway.

Configuring your Wi-Fi network

Configuring your connection on a router

Configuring the router to work with IP telephony (VoIP) service

Custom configuration (modem-router-gateway) for online gaming and torrent users. This configuration is useful if you have a very high-speed cable modem, or to unlock ports in the IP telephony gateway.

If you are not experienced in configuring routers and gateways, we strongly suggest that you call technical support before attempting this procedure.

Configuring your connection when there is an IP telephony (VoIP) gateway

Tips & tricks to optimize your Internet access

Optimizing your Internet access. This section includes frequently asked questions to help you optimize your Internet access.

Q: How do I change my home page?

A: In Internet Explorer, click “Tools” on the top menu, then click “Internet options”. In the first field on the screen, enter the address of the page that you want to use as your home page.

Q: How do I activate automatic completion of passwords?

A: In Internet Explorer, click “Tools” on the top menu, then click “Internet options”. Click the “Content” tab, then click “Auto Complete.” In that section, you can deactivate and delete previously entered passwords.

If you cannot access Web pages, please call technical support.