Billing informations

What does proration mean?

Proration for monthly billing distributes the cost of a service according to the number of days used. This allows proportional pricing for partial periods.

How is proration calculated?

We prorate charges from the date of the change/addition to the date of your next invoice.


Example :

Billing period: 1st to last day of each month
On April 20, you add a new router for rent at $5 per month. You use of this service for 10 days.

We'll calculate your bill as follows:

Partial fee
5 ÷ 30 days = $0.17 (service cost per day)
0.17 x 10 days = $1.70 (cost of service per day x days remaining in billing period)

On your next bill, you'll see a partial charge of $1.70 for April, plus the monthly charge of $5 for May.

Electronic bill remains the fastest, most convenient and environmentally friendly billing option. You will receive your invoice/statement by email every month. Your invoice is also available in your Customer Area: www.oricom.ca/zoneclient

If you prefer to receive a paper bill, you are eligible if you:

• Are 65 years of age or older
• Self-identify as a person with a disability
• Do not have home Internet or mobile data services provided by Oricom

If you meet the eligibility criteria, you can contact us to request paper billing.