Frequently asked questions:

All about fibre

Here you'll find everything you need to know about your fiber connection.

Optimize your Wi-Fi network

Are you having difficulties with your Wi-Fi network or simply want to optimize it? Our articles will help you find simple solutions.

How to connect your equipment

You need to plug in your equipment for the first time or you need to reconfigure your router? You will find helpful information on this page

Connexion problem

You can't access the Web or your mailbox. Here are a few tips that may help you determine the cause of the problem.

Important documents

This section contains links to our important documents such as forms to fill out to complete your order and user guides for some of our services.

Fraud, viruses, worms, spam… how can you protect yourself?

We are convinced that each of us should think about cybersecurity. We have therefore listed some interesting articles related to this subject.

Billing information

Here you will find a number of topics to help you understand the billing process

Configuring and using your IP telephony

Want to know more about the various VoIP configurations? This section has the answers to your questions.

Routers tested and recommended by Oricom Internet

Routers tested and recommended by Oricom Internet