Configure your IP telephony

Configure your IP telephony

Want to know more about the various VoIP configurations? This section has the answers to your questions.

Did you know that one of the advantages of IP telephony (VoIP) is its portability?

Regardless of where you go, if you have access to broadband Internet, you can use your IP gateway. For example, no matter if your IP gateway is set up at your residence in Québec City, Florida or Montreal, you can always make and receive calls!

The only thing you need to check is that your telephone number is local to avoid long-distance charges. For example, if you are travelling to a remote area and you want to call your neighbour in Quebec City, the call will be considered local. However, if you are calling the restaurant across the street in Florida, the call will be considered long distance, even though you are calling from Florida. The reference point for your IP gateway remains ORICOM.

IP telephony is an excellent solution if you have family abroad and want to communicate with them over the phone on a regular basis, because these calls will always be considered local.

For more information about IP telephony possibilities, star (*) features and coverage areas, visit our What is IP telephony? section.

Here are some useful links to help you configure your gateway

How to connect a cable modem to an IP gateway
  1. Take the cable modem out of the box and make sure that you have: the cable modem, the power adapter and the network cable (RJ-45).
  2. Take the IP gateway out of the box and make sure that you have: the IP gateway, the power adapter and a network cable (RJ-45).
  3. Plug one end of the network cable (RJ-45) into the « Ethernet » port in the back of the modem. Plug the other end into the « blue Internet » port on the IP gateway.
  4. Plug one end of the network cable (RJ-45) into the « yellow Ethernet » port in the back of the IP gateway. Plug the other end into your computer’s network card.
  5. Plug the (coaxial) cable into the cable modem.
  6. Plug in the modem’s power adapter. When the « Online » light is illuminated and not flashing, plug in the IP gateway’s power adapter.
  7. Activate your 911 address.
How to Connect a DSL Modem on an IP Gateway
  1. Take the DSL modem out of the box and make sure that you have: the DSL modem, the power adapter, the network cable (RJ-45) and the telephone cord.
  2. Take the IP gateway out of the box and make sure you have: the IP gateway, the power adapter and the network cable (RJ-45).
  3. Plug one end of the network cable (RJ-45) into the « Ethernet » port in the back of the modem .Plug the other end into the blue Internet port on the IP gateway.
  4. Plug one end of the network cable (RJ-45) into the back of the IP gateway, into the « Ethernet (yellow) » port and the other into the computer’s network adapter card.
  5. Plug one end of the telephone cord into the DSL modem and the other into the wall jack.
  6. Plug the power adapter into the DSL modem. When the first 3 lights (« Power », « Ethernet » et « DSL »), are on and stop flashing, plug the power adapter into the IP gateway.
  7. Activate your 911 address.

Note on telephone filters:

Every telephone device (telephones and faxes) must have its own filter:

Very important : The DSL modem should NEVER, be connected to a filter.

Configuring the Gateway and Router to Work Together (router before gateway)

Custom configuration (modem-router-gateway) for online gaming and torrent users. This configuration is useful if you have a very high-speed cable modem, or to unlock ports in the IP telephony gateway.

If you are new at configuring routers and gateways, we strongly suggest that you contact technical support.

Configuring a D-Link Router to Forward to VoIP

Serial number : DIR-600 and higher

  1. Make sure that the router and computer are plugged in properly.
  2. Open your Web browser, e.g.: « Internet Explorer », « Firefox » or « Safari ».
  3. In the address bar, enter : « 192.168.0.1 »
  4. A window will open, asking you to enter your user name and password. Enter « admin » in the « Username » field. Leave the « Password » field blank, then click « Log In ».
  5. A window will confirm that you have entered the D-Link router’s settings. You will see an image and several tabs.
  6. Under the « Advanced » section at the top of the page, you will see another section to the left called « Port Forwarding ».
  7. Check the box.
  8. Enter « VoIP » in the « Name » field.
  9. Enter « 8050 » in the « TCP » field and « 5060,5061 » in the « UDP » field.
  10. Enter « 192.168.0.10 » in the « IP Address » field.
  11. Select « Always » in the « Schedule » field.
  12. Click on « Save Settings » toward the upper middle of the page to finish.

The router is now configured to accept VoIP. However, a few modifications need to be made on the VoIP gateway to ensure that these changes are accepted. Follow the Configuring the VoIP Gateway so that it Operates with Routers guide to finalize the changes.

Configuring a Linksys router to redirect to VoIP

Serial number : All serial numbers

  1. Make sure that the router and computer are plugged in properly.
  2. Open your Web browser, e.g.: « Internet Explorer », « Firefox » « Chrome » or « Safari ».
  3. In the address bar, enter : « 192.168.0.1 »
  4. A window will open, asking for a username and password. Enter « admin » in both the « Username » and « Password » fields. Then click « OK ».
  5. A window will confirm that you have entered the Linksys router’s settings. You will see an image and several tabs.
  6. Click on « Applications & Gaming » at the top of the page, and in the « Port Range Forwarding » sub-menu.
  7. Enter « VoIP1 » in one of the « Application » boxes.
  8. Enter « 5060 » in the « Start » box, and « 5061 » in the « End » box.
  9. Select « UDP » in the « Protocol » box.
  10. Enter « 192.168.1.10 » in the « IP Address » box.
  11. Check the « Enabled » box.
  12. Repeat steps 7 to 12, but with a few changes to steps 8, 10 and 11.
    • In step 7, enter « VoIP2 » in one of the other « Application » boxes.
    • In step 8, enter « 8050 » in the « Start » and « End » fields.
    • In step 9, select « TCP » in the « Protocol » box.
  13. To finish, click on « Save Settings » at the bottom of the page.

The router is now configured to accept VoIP. However, a few modifications need to be made on the VoIP gateway to ensure that these changes are accepted. Follow the Configuring the VoIP Gateway so that it Operates with Routers guide to finalize the changes.

Configuring VoIP to work with routers

Make : Linksys VoIP

Model : Sipura

  1. Make sure that the router and computer are plugged in properly.
  2. Open your Web browser, e.g.: « Internet Explorer », « Firefox », « Chrome » or « Safari ».
  3. In the address bar, enter : « 192.168.0.1 »
  4. A window will open, asking for a username and password. Enter « user » in the « Username » field and « oricom » in the « Password » field. Then click « OK ».
  5. A window will confirm that you have entered the D-Link router’s settings. You will see an image and several tabs.
  6. On the top menu, click « Routeur » then click on « Wan Setup » in the sub-menu.
  7. Select « Static IP » in the « Connection Type » field.
  8. Enter « 192.168.1.10 » in the « Static IP » field.
  9. Enter « 255.255.255.0 » in the « Netmask » field.
  10. Enter the IP in the « Gateway » field:
    • For a Linksys router, enter « 192.168.1.1 » in the « Gateway » field.
    • For a D-Link router, enter « 192.168.0.1 » in the « Gateway » field.
  11. In the « Optional Settings » section lower down on the page, enter « 64.18.160.73 » in « Primary DNS » and enter « 64.18.160.74 » in « Secondary DNS ».
  12. To finish, click « Submit all changes ».

The VoIP gateway is now configured to work with VoIP. However, you need to make a few changes on the router so that the changes above will be accepted. To finalize these changes, follow the appropriate instructions for your router.

Configuring a Linksys router to redirect to VoIP

Serial number : All serial numbers

  1. Make sure that the router and computer are plugged in properly.
  2. Open your Web browser, e.g.: « Internet Explorer », « Firefox » « Chrome »or « Safari ».
  3. In the address bar, enter : « 192.168.0.1 ».
  4. A window will open, asking for a username and password. Enter « admin » in both the « Username » and « Password » fields. Then click « OK ».
  5. A window will confirm that you have entered the Linksys router’s settings. You will see an image and several tabs.
  6. Click on « Applications & Gaming » at the top of the page, and in the « Port Range Forwarding » sub-menu.
  7. Enter « VoIP1 » in one of the « Application » boxes.
  8. Enter « 5060 » in the « Start » box, and « 5061 » in the « End » box.
  9. Select « UDP » in the « Protocol» box.
  10. Enter « 192.168.1.10 » in the « IP Address » box.
  11. Check the « Enabled » box.
  12. Repeat steps 7 to 12, but with a few changes to steps 8, 10 and 11.
    • In step 7, enter « VoIP2 » in one of the other « Application » boxes.
    • In step 8, enter « 8050 » in the « Start » and « End » fields.
    • In step 9, select « TCP » in the « Protocol » box.
  13. To finish, click on « Save Settings » at the bottom of the page.

The router is now configured to accept VoIP. However, a few modifications need to be made on the VoIP gateway to ensure that these changes are accepted. Follow the Configuring the VoIP Gateway so that it Operates with Routers guide to finalize the changes.

Configuring a D-Link Router to Forward to VoIP

Serial number : DIR-600 and higher

  1. Make sure that the router and computer are plugged in properly.
  2. Open your Web browser, e.g.: « Internet Explorer », « Firefox » or « Safari ».
  3. In the address bar, enter : « 192.168.0.1 »
  4. A window will open, asking you to enter your user name and password. Enter « admin » in the « Username » field. Leave the « Password » field blank, then click « Log In ».
  5. A window will confirm that you have entered the D-Link router’s settings. You will see an image and several tabs.
  6. Under the « Advanced » section at the top of the page, you will see another section to the left called « Port Forwarding ».
  7. Check the box.
  8. Enter « VoIP » in the « Name » field.
  9. Enter « 8050 » in the « TCP » field and « 5060,5061 » in the « UDP » field.
  10. Enter « 192.168.0.10 » in the « IP Address » field.
  11. Select « Always » in the « Schedule » field.
  12. Click on « Save Settings » toward the upper middle of the page to finish.

The router is now configured to accept VoIP. However, a few modifications need to be made on the VoIP gateway to ensure that these changes are accepted. Follow the Configuring the VoIP Gateway so that it Operates with Routers guide to finalize the changes.

Votre navigateur n'est pas supporté par ce site. Veuillez faire une mise à jour.